Users have reported that HitBTC has disabled the withdrawal of Dogecoin for several years, raising concerns over the legitimacy of its operations and leading to accusations of scamming users.
Date of experience: October 19, 2023.
Multiple users have recounted how HitBTC imposed inactivity fees without adequate notice, leading to the loss of funds. This practice has been described as a strategy to siphon money from inactive accounts.
Date of experience: March 04, 2024, and various dates.
Accounts of lost funds during Tether transfers and a lack of responsive customer support have been highlighted. Users mentioned an inactive support email address and no available contact options.
Date of experience: March 05, 2024.
There are mentions of HitBTC being registered in locations that complicate legal action, alongside reports of users seeking legal recourse to recover lost funds and assets.
Date of experience: March 01, 2024.
Users have described their funds as being frozen under the pretext of KYC (Know Your Customer) regulations, with the platform allegedly failing to process verification in a timely manner or unfreeze assets.
Date of experience: February 09, 2024.
HitBTC has been accused of making retrospective changes to their Terms of Service, particularly regarding inactivity fees, without properly informing users or gaining their consent.
Date of experience: February 08, 2024.
